Pings

Sourcegraph periodically sends a ping to Sourcegraph.com to help our product and customer teams. It sends only the high-level data below. It never sends code, repository names, usernames, or any other specific data. To learn more, go to the Site admin > Pings page on your instance. (The URL is https://sourcegraph.example.com/site-admin/pings.)

Critical telemetry

Critical telemetry includes only the high-level data below required for billing, support, updates, and security notices.

Randomly generated site identifier
The email address of the initial site installer (or if deleted, the first active site admin), to know who to contact regarding sales, product updates, security updates, and policy updates
Sourcegraph version string (e.g. "vX.X.X")
Dependency versions (e.g. "6.0.9" for Redis, or "13.0" for Postgres)
Deployment type (single Docker image, Docker Compose, Kubernetes cluster, Helm, or pure Docker cluster)
License key associated with your Sourcegraph subscription
Aggregate count of current monthly users
Total count of existing user accounts
Aggregated repository statistics
- Total size of git repositories stored in bytes
- Total number of lines of code stored in text search index
Code Insights: total count of insights

Other telemetry

By default, Sourcegraph also aggregates usage and performance metrics for some product features. No personal or specific information is ever included.

This telemetry can be disabled using the disableNonCriticalTelemetry option in site configuration.

Whether the instance is deployed on localhost (true/false)
Which category of authentication provider is in use (built-in, OpenID Connect, an HTTP proxy, SAML, GitHub, GitLab)
Which code hosts are in use (GitHub, Bitbucket Server / Bitbucket Data Center, GitLab, Phabricator, Gitolite, AWS CodeCommit, Other)
- Which versions of the code hosts are used
Whether new user signup is allowed (true/false)
Whether a repository has ever been added (true/false)
Whether a code search has ever been executed (true/false)
Whether code intelligence has ever been used (true/false)
Aggregate counts of current daily, weekly, and monthly users
Aggregate counts of current daily, weekly, and monthly users, by whether they are using code host integrations
Aggregate daily, weekly, and monthly latencies (in ms) of search queries
Aggregate daily, weekly, and monthly integer counts of the following query syntax:
- The number of boolean operators (and, or, not keywords)
- The number of built-in predicate keywords (contains, contains.file, contains.repo, contains.commit.after, dependencies)
- The number of select keywords by kind (repo, file, content, symbol, commit.diff.added, commit.diff.removed)
- The number of queries using the context: filter without the default global value
- The number of queries with only patterns (e.g., without filters like repo: or file:)
- The number of queries with three or more patterns
Aggregate daily, weekly, and monthly user counts of search queries with the above properties
Code intelligence usage data
- Total number of repositories with and without an uploaded LSIF index
- Total number of code intelligence queries (e.g., hover tooltips) per week grouped by language
- Number of users performing code intelligence queries (e.g., hover tooltips) per week grouped by language

Batch Changes usage data
- Total count of page views on the batch change apply page
- Total count of page views on the batch change details page after creating a batch change
- Total count of page views on the batch change details page after updating a batch change
- Total count of created changeset specs
- Total count of created batch change specs
- Total count of created batch changes
- Total count of closed batch changes
- Total count of changesets created by batch changes
- Aggregate counts of lines changed, added, deleted in all changesets
- Total count of changesets created by batch changes that have been merged
- Aggregate counts of lines changed, added, deleted in all merged changesets
- Total count of changesets manually added to a batch change
- Total count of changesets manually added to a batch change that have been merged
- Aggregate counts of unique monthly users, by:
  - Whether they are contributed to batch changes
  - Whether they only viewed batch changes
- Weekly batch change (open, closed) and changesets counts (imported, published, unpublished, open, draft, merged, closed) for batch change cohorts created in the last 12 months
Aggregated counts of users created, deleted, retained, resurrected and churned within the month
Saved searches usage data
- Count of saved searches
- Count of users using saved searches
- Count of notifications triggered
- Count of notifications clicked
- Count of saved search views
Homepage panel engagement
- Percentage of panel clicks (out of total views)
- Total count of unique users engaging with the panels
Weekly retention rates for user cohorts created in the last 12 weeks
Search onboarding engagement
- Total number of views of the onboarding tour
- Total number of views of each step in the onboarding tour
- Total number of tours closed
Sourcegraph extension activation statistics
- Total number of users that use a given non-default Sourcegraph extension
- Average number of activations for users that use a given non-default Sourcegraph extension
- Total number of users that use non-default Sourcegraph extensions
- Average number of non-default extensions enabled for users that use non-default Sourcegraph extensions
Code insights usage data
- Total count of page views on the insights page
- Count of unique viewers on the insights page
- Total counts of hovers, clicks, and drags of insights by type (e.g. search, code stats)
- Total counts of edits, additions, and removals of insights by type
- Total count of clicks on the "Add more insights" and "Configure insights" buttons on the insights page
- Weekly count of users that have created an insight, and count of users that have created their first insight this week
- Weekly count of total and unique views to the Create new insight, Create search insight, and Create language insight pages
- Weekly count of total and unique clicks of the Create search insight, Create language usage insight, and Explore the extensions buttons on the Create new insight page
- Weekly count of total and unique clicks of the Create and Cancel buttons on the Create search insight and Create language insight pages
- Total count of insights grouped by time interval (step size) in days
- Total count of insights set organization visible grouped by insight type
- Total count of insights grouped by presentation type, series type, and presentation-series type.
Code monitoring usage data
- Total number of views of the code monitoring page
- Total number of views of the create code monitor page
- Total number of views of the create code monitor page with a pre-populated trigger query
- Total number of views of the create code monitor page without a pre-populated trigger query
- Total number of views of the manage code monitor page
- Total number of clicks on the code monitor email search link
Code Host integration usage data (Browser extension / Native Integration)
- Aggregate counts of current daily, weekly, and monthly unique users and total events
- Aggregate counts of current daily, weekly, and monthly unique users and total events who visited Sourcegraph instance from browser extension
IDE extensions usage data
- Aggregate counts of current daily, weekly, and monthly searches performed:
  - Count of unique users who performed searches
  - Count of total searches performed
- Aggregate counts of current daily user state:
  - Count of users who installed the extension
  - Count of users who uninstalled the extension
- Aggregate count of current daily redirects from extension to Sourcegraph instance
CTA usage data
- Browser extension
  - Total number of users who viewed the "install browser extension" CTA on the file page
  - Total number of users who clicked the "install browser extension" CTA on the file page
  - Total number of users who viewed the "install browser extension" CTA on the search page
  - Total number of users who clicked the "install browser extension" CTA on the search page
  - Total number of views of the "install browser extension" CTA on the file page
  - Total number of clicks on the "install browser extension" CTA on the file page
  - Total number of views of the "install browser extension" CTA on the search page
  - Total number of clicks on the "install browser extension" CTA on the search page
CTA usage data
- Browser extension
  - Number of users who viewed / clicked the "install browser extension" CTA on the file / search pages today
  - Number of views / clicks on the "install browser extension" CTA on the file / search pages today
- IDE extension
  - Number of users who viewed / clicked the "install IDE extension" CTA on the file / search pages today
  - Number of views / clicks on the "install IDE extension" CTA on the file / search pages today

CIDR Range for Sourcegraph

Sourcegraph currently uses Cloudflare to provide web application security. You should allow access to all Cloudflare IP ranges

Connections to Sourcegraph.com

Sourcegraph only connects to Sourcegraph.com for two purposes:

The pings described above are sent, in order to:
- Check for new product updates.
- Send anonymous, non-specific, aggregate metrics back to Sourcegraph.com (see the full list above).
Sourcegraph extensions are fetched from Sourcegraph.com`s extension registry (unless you are using a private extension registry).

There are no other automatic external connections to Sourcegraph.com (or any other site on the internet).